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▶Danish Refugee Council◀ (DRC), one of the world’s leading humanitarian NGOs, is currently looking for a mission driven Technical Lead for the platform KoboToolbox (referred to as Kobo). Your work will ensure that we protect the data of the most vulnerable populations we serve.
About the job
Kobo is the primary tool for data collection in DRC and in use in most of the 40+ countries in which DRC operates. To safeguard data, streamline the way we work and benefit from economies of scale, DRC has invested in a dedicated private server solution. The server will be hosted and managed by KoboToolbox. As the Kobo Technical Lead, you will be in charge for the technical setup of Kobo, enabling both DRC and DRC implementing partners, in a way that strengthens data protection and compliance activities. Another important part of the job is spearheading a best practice and a uniform use of Kobo in DRC globally, supporting and training your colleagues. Your main responsibilities include:
Change management of DRC’s Kobo usage
- Create data life cycle management process for Kobo data and automate the process when relevant and possible
- Providing technical support to end-users. This involves assisting users with the IT system itself, configuring kobo on mobile and desktop devices, troubleshooting hardware problems, resolving network connectivity issues, and addressing any other technical concerns to minimize dis...