It-chef i København
Are you an experienced People Manager ready to lead and inspire a dynamic team in a fast-paced environment?
On behalf of our client, a well-established international company specializing in digitalization, we are seeking a passionate and skilled Team Manager to lead a Service Delivery team in Denmark. In this role, you will guide a team of 10 professionals, driving transformation, and ensuring that exceptional customer service is maintained in a rapidly evolving business landscape.
As the Team Manager, you will take responsibility for developing and managing the Service Delivery function within the Customer Service and Delivery department. Your role will focus on supporting business growth and operational efficiency by ensuring the smooth integration of service delivery with sales and delivery operations. You will also foster a culture of continuous improvement, team development, and customer satisfaction.
You’ll play a key role in helping the organization achieve its business goals by transforming strategic objectives into clear, actionable plans. Your leadership will ensure your team remains motivated, aligned, and focused on delivering results.
Key Responsibilities:
- Lead, inspire, and manage the Service Delivery team to ensure optimal performance and foster a customer-centric culture.
- Drive team transformation, continuously adapting to meet evolving customer needs.
- Co...